Pricing
All prices are included VAT. and customs duty.
Delivery
Your order will be shipped with Bring Denmark which might use a second freight forwarder, which depending on the country you live in.
Freight price:
Sweden 63 SEK
Norway 100 NOK
Rest of Europe 10 EUR.
Delivery time
Delivery time various from 2-7 work days
Order confirmation
When you have placed an order, you will receive an email with order confirmation a few seconds after placing the order.
Payment
You can pay with credit cards or in Sweden you can pay with Klarna.
 Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.
Amount reserved
When using a payment card, debit or credit card, a reservation is made for the amount traded for. This amount is reserved until the web shop has processed and shipped your order. When the order is dispatched, the amount will be withdrawn from the account.
The reservation time depends on the product/service.
Debit card authorization
When using a Debit Card, you will be able to see that money is reserved on your account and your available amount will therefore appear to be less.
If you or the web shop cancels the order, then the web shop will not be able to withdraw the money from your account, but you will still be able to see the reservation amount on your account for some time.
Note, that only the bank (or card issuer) can cancel such reservation.
Credit Card authorization
The money will be withdrawn from your account when the web shop processes and withdraws the payment from your order. The transaction will now appear in your bank overview.
All prices on the website include VAT.
If you regret your purchase (Withdrawal)
Designby Si Aps offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered.
Any return costs you incur yourself.
Condition of the item you have returned
You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.
This means, that you have to try the item in the same way as if you were shopping in a physical store.
If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to Designby Si Aps to evaluate the item's condition.
Warranty
There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in material and fabrication.
Complaints regarding errors and defects must be reported to Designby Si Aps in a reasonable time after the goods have been received. We consider af maximum of one months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.
The complaint waives right to warranty if the items are handled improperly or unusually.
Designby Si Aps covers return costs to a reasonable extent.
When returning, please contact us at: info@designbysi.dk
Warranty complaints will not be accepted if they are sent by cash-on-delivery system.
Personal date
Designbysi stores personal information registered at our website, when placing an order for 5 years in order to
comply with legal provisions, after which the information is deleted.
Other data which is provided will be deleted after 14 days.
Cookie and Privacy Policy
1. Introduction
When you visit our website, information is collected about you. If you do not wish information to be collected, you must delete your cookies (see link for guidance on how to do this under the section "Cookies" below). Below we have explained in detail what information is collected, the purpose and which third parties have access to it.
By using www.designbysi.se, you accept that we process your personal data in accordance with this policy. We protect your personal integrity and protect your personal data in the safest possible way. We also only process information that is absolutely necessary.
2. Cookies
The website uses "cookies", which is a text file that is saved on your computer, mobile or similar with the purpose of remembering it, remembering settings, performing statistics and targeted advertisements. Cookies cannot contain any malicious code such as viruses.
It is possible to remove or block cookies. See guidance for doing this here: https://www.cookieyes.com/blog/how-to-block-cookies/
If you delete or block cookies, ads may become less relevant to you and appear more often. You can also risk that the website does not function optimally and that there is content that you cannot access.
The website contains cookies from third parties which, to varying extents, may include:
Facebook - To show relevant ads to the visitor. Google AdWords - Aims to deliver relevant ads to the visitor. Shopify - For internal analysis of user behavior on the website. Google Analytics - to analyze user behavior and optimize the website
Third-party cookies are used, among other things, to create statistics based on your visits to our website. Here we use the cookie to, for example, know which pages you visit and how long you spend on them. Here we use the system Google Analytics, which is a tool of Google.
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
3. Personal information
Personal data is any kind of information that can be attributed to you in some kind of scope. When you use our website, we collect and process a range of such information. This happens, for example, during normal use of content, if you sign up for the newsletter, participate in competitions or surveys, register as a user or subscriber, other use of our services or make a purchase on the website.
We normally collect and process the following types of data: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location, and which pages you click on (interests). To the extent that you yourself explicitly give consent, and enter the information yourself, the following are also processed: Name, telephone number, e-mail, address and payment information. This is normally in connection with establishing a login or with a purchase.
4. Security
We have taken technical and organizational measures that work against the possibility that your information is accidentally or illegally removed, made public, lost, degraded or ends up with unauthorized persons, misused or otherwise processed in violation of the law.
5. Purpose
The information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to register your purchases and payments, and to be able to deliver the services you have requested - such as sending a newsletter. In addition to this, we use information to optimize our service and our content.
6. Period of storage
The information is stored for the period of time permitted by law and we delete it when it is no longer necessary. The period depends on the nature of the information and the reason for the storage. It is therefore not possible to specify a general time frame for when the information is deleted.
We save, among other things, personal data that is registered with us for five years, this for accounting and tax purposes. The data is then deleted.
7. Sharing of information
Data about your use of the website, which advertisements you receive and possibly click on, geographic location, gender and age segment, etc. shared with third parties to the extent that the information is known. You can see which third parties we are talking about in the "Cookies" section. The information is used to be able to direct the advertising to the right segment.
We also use a number of third parties to store and process data. These only process information on our behalf and may not be used by them for their own purposes.
Disclosure of personal information such as name and e-mail, etc. will only take place if you consent to it. We only use data processors in the EU or in countries that can provide your information with adequate protection.
8. Insight and consent
You always have the right to receive information about which data we have registered about you. You can also always object to the information being used. You can also withdraw your consent to your data being processed. If the information processed about you is incorrect, you have the right to have it corrected or deleted. If this is the case, you can contact us at: info@designbysi.dk
If you choose to withdraw consent, it does not affect the legality of our processing of your personal data in light of previously given consent up to the time you withdraw consent. If you object to collection and processing, it only takes effect from this point.
You can always request that incorrect information be corrected.
9. Your rights
According to the Data Protection Regulation and national regulations, consumers have a number of rights in relation to a company's processing of personal data. If you want to exercise your rights, please contact us.
Right to see processed data (right of access)
You have the right to access the information we process about you.
Right to request correction
You have the right to request that incorrect information about you be corrected.
Right to deletion/right to be forgotten
In some cases, you have the right to have personal data deleted before the time of our general deletion (five years).
Right to restriction of processing
In some cases, you have the right to request restricted processing of your data. If this possibility is open to you, we may in future only process the data - except for financial purposes - with your consent or based on the purpose that legal claims can be established, asserted or defended, or to protect a person or important societal interests.
Right to object to processing
You may in some cases have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data in connection with direct marketing.
Data portability
In some cases, you have the right to receive your personal data in a structured, generally usable and machine-readable format and to move this personal data from one data controller to another without hindrance.
10. Complaints
You have the right to submit a complaint to the Swedish Data Protection Authority if you are dissatisfied with how we process your personal data. You can find contact details at https://gdpr.eu/cookies/
11. Changes
If we make changes to our Privacy and Cookie Policy, you will be informed about this in connection with your next visit to www.designbysi.se
Our Privacy and Cookie Policy was last updated on August 3, 2022.
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